Over-the-Counter (OTC) Questions
- How do I use my OTC allowance?
- How do I shop at a participating store?
- How do I order from the OTC Benefit Catalog?
- Do I have to pay shipping?
- How long does it take for my order to get to me?
- Is there a limit to how many orders I can place?
- What happens if I mail in an order on the last day of the month?
- Can a family member order for me?
- Can I share OTC items with my family members or friends?
- Can I return an OTC item I ordered?
- What happens if an item is damaged during shipment?